STAFFING<br>

QUALITY STAFF FOCUSES ON YOUR NEEDS

SMG America hires only top people and trains them in every aspect of security. Thorough background checks are important elements of the hiring process. High ethical standards and professional performance are required.

Unique in the industry, the SMG America training program includes days of classroom instruction combining videos and interactive discussion. Periodic update sessions are part of the training program for managers, supervisors and all security personnel.

All managers and supervisors for trade shows and special events are current or retired law enforcement officers and/or have a minimum of six years trade show/special event supervisory experience. Current or retired law enforcement officers are employed to enhance security guard service for SMG America’s Security Division clients.

STAFF TRAINING

SMG America trains its personnel in classroom sessions that combine video and discussion. An examination is administered after completion. This interactive instruction covers:

· Operational Procedures

· Emergency Situations

· Laws Pertaining to Security

· Fire Safety

· Patrolling and Reporting

· Supervision

· Trade Show Procedures

· Use of Force

· Government Regulations

· Sexual Harassment Policies

· Arrest Procedures

· SMG America Rules

BENEFITS YOU CAN COUNT ON

SMG America is always evaluating whether a job can be done more efficiently to save money for clients. Posts are monitored to determine if they continue to be necessary to the integrity of the security operation. Suggestions for changes to reduce a client’s costs are regularly proposed. When you employ The Security Management Group of America, you are guaranteed:

· Top Quality Service

· Hands-On Owner Oversight

· Responsive Management

· Carefully Screened Personnel

· Well-Trained and Experienced Managers, Supervisors & Staff

· Complete Licensing & Certification

· Comprehensive Insurance Coverage

· CONFIDENCE that your security service is handled professionally and efficiently